My River Island
You can have your orders delivered to a home or work address that's convenient for you. We can deliver to BFPO (British Forces Post Office), but we are unable to deliver to PO Boxes, Hospitals, Airports and Prisons.
You can enter delivery instructions when you're placing your order e.g. "leave with neighbour in flat 1". However River Island are not liable for any packages that are lost or stolen if specific delivery instructions are left for the carrier.
Deliveries are usually within 3-4 business days of placing your order, although at busy times this may be longer. We will confirm the expected delivery date at the checkout before you place your order and this information will be included in your order confirmation email.
UK Standard Delivery costs £3.95.
We are unable to deliver on Bank Holidays so please allow an extra business day for this.
Deliveries to the following locations may take up to two business days longer:
Delivery will take place between 07:00 and 21:00 and in some cases a signature may be required. If nobody is available when your package is delivered and there isn't a safe place to leave the package, the delivery driver will leave a calling card with instructions on how to rearrange delivery.
You can also use our Collect + delivery service and have your order delivered to a local convenience store or our Click & Collect service and have your order delivered to a convenient River Island store.
Delivery times and fees vary depending on the destination country and we will confirm the expected delivery date at the checkout when you place your order.
To view a full list of the countries to which we deliver, the delivery times and costs, including cut-off times and dates for Christmas delivery, please see our International Delivery page.