Why doesn't my promo code work?

Your promo code may have expired. Please check the validity dates and times of the promo code you are trying to enter.

Some discounts will only be visible once you have proceeded to the checkout page and entered your delivery address. Continue to checkout and you will see your discount has been applied within your summary bag.

You may have entered the incorrect promo code. Please check that you have entered the correct code for the country to which you are having your order delivered.

You may not have spent the minimum required to activate the promotion. Please check the promotion terms and conditions to see if your order qualifies. Sometimes there may be a different minimum spend for different countries.

Check it is a valid River Island code.