Promotion Terms & Conditions

Free standard delivery

*Free Standard delivery to a UK delivery address only available on full price orders valued over £50. The Offer can be redeemed only on full priced items and excludes sale and markdown. Discount automatically applied at checkout. Offer only available on www.riverisland.com for a limited time and excludes gift cards.

Free Click & Collect

*Free Click & Collect delivered to your local River Island store available on full price orders valued over £20 and when you select the deliver to local store icon at checkout. Otherwise £1.The Offer can be redeemed only on full priced items and excludes sale and markdown. Offer only available on www.riverisland.com. Excludes gift card purchases.

Seasonal Offers

*Up to 40% off womenswear, menswear, kidswear and beauty, online and in-store. Selected lines only. Offer cannot be used in conjunction with any other promotions. Returned items will be refunded at the discounted price paid on production of a valid receipt. Discount does not apply to website delivery charges.

Jeans Customer Promotion

*Customers who have purchased jeans within the last 6 months and have opted-in to marketing will receive a discount code to receive 15% off full priced menswear, womenswear and kidswear jeans, from 00:00 on 1st March 2024 until 23:59 on 1st September 2024 (the “Offer”). The Offer excludes all other menswear, womenswear and kidswear items apart from jeans, sale, charity items and third-party brands. Enter code at checkout to redeem the Offer. Offer is subject to availability. Returned items will be refunded at the discounted price paid on production of a valid receipt. The Offer cannot be used in conjunction with any other promotions and cannot be used to purchase gift cards. The Offer cannot be redeemed in store and is online only. Discount does not apply to website delivery charges. River Island’s decision is final with regards to the validity of use of the Offer in cases of suspected fraud. These terms and conditions are governed in accordance with the laws of England and Wales. The Promoter of this Offer is River Island Clothing Co. Limited, whose registered office is at Chelsea House, Westgate, London W5 1DR, whose company number is 00636095.

Sign Up Promotion

*Receive 10% off when you spend a minimum of £50 on full price womenswear, menswear and kidswear items purchased online (www.riverisland.com), excluding markdown, charity items and third party brands (the “Offer”). Sign up and enter the promotional code at checkout to redeem. Returned items will be refunded at the discounted price paid on production of a valid receipt. This Offer can only be redeemed by selected customers. Where, in our reasonable judgement, we believe that there is an Error (as defined in our terms and conditions), we will be entitled to cancel your order and refund your payment. This offer cannot be redeemed in conjunction with other offers, promotions or vouchers. River Island’s decision is final with regards to the validity of use of the Offer in cases of suspected fraud. These terms and conditions are governed in accordance with the laws of England and Wales. The promotor of the Offer is River Island Clothing Co. Limited, whose registered office is at Chelsea House, Westgate, London W5 1DR, whose company number is 00636095.

In-store Marketing Email Promotion

Customers can receive 10% off on full priced womenswear, kidswear and menswear items as soon as they opt-in to marketing emails in selected stores\ *(the “Offer”). To redeem the Offer, the customer must scan the QR code on the poster in selected stores,* create their River Island account and opt-in to marketing which will then create a specialised customer ID code which the customer must scan at till point to redeem the Offer. The Offer is valid for 24 hours once the customer has made an account with River Island from 15 January. The Offer excludes sale, charity items and third-party brands. Returned items will be refunded at the discounted price paid on production of a valid receipt. The Offer cannot be used in conjunction with any other promotions and cannot be used to purchase gift cards. The Offer is subject to availability and can be redeemed once. The Offer can only be redeemed in the selected stores below and cannot be redeemed online. River Island’s decision is final with regards to the validity of use of the Offer in cases of suspected fraud. These terms and conditions are governed in accordance with the laws of England and Wales. The Promoter of this Offer is River Island Clothing Co. Limited, whose registered office is at Chelsea House, Westgate, London W5 1DR, whose company number is 00636095.

Selected stores* include: Gateshead, Sheffield Meadowhall, Hereford and Derby.

Customer Birthday Promotion

*Customers can receive 25% off on one (1) full priced womenswear, kidswear or menswear item on their birthday from 00:00 on 4th April 2024 until 23:59 on 30th April 2024 (the “Offer”). The Offer will apply the 25% discount to the expensive full priced item in the customers online basket. The Offer excludes sale, charity items and third-party brands. Enter code at checkout to redeem the Offer. Offer is subject to availability. Offer can only be redeemed once and online only (https://www.riverisland.com/). Returned items will be refunded at the discounted price paid on production of a valid receipt. The Offer cannot be used in conjunction with any other promotions and cannot be used to purchase gift cards. Discount does not apply to website delivery charges. River Island’s decision is final with regards to the validity of use of the Offer in cases of suspected fraud. These terms and conditions are governed in accordance with the laws of England and Wales. The Promoter of this Offer is River Island Clothing Co. Limited, whose registered office is at Chelsea House, Westgate, London W5 1DR, whose company number is 00636095.

*Customers can receive 25% off on one (1) full priced womenswear, kidswear or menswear item on their birthday from 00:00 on 4th April 2024 until 23:59 on 30th April 2024 (the “Offer”). The Offer will apply the 25% discount to the cheapest full priced item in the customers online basket. The Offer excludes sale, charity items and third-party brands. Enter code at checkout to redeem the Offer. Offer is subject to availability. Offer can only be redeemed once and online only (https://www.riverisland.com/ ). Returned items will be refunded at the discounted price paid on production of a valid receipt. The Offer cannot be used in conjunction with any other promotions and cannot be used to purchase gift cards. Discount does not apply to website delivery charges. River Island’s decision is final with regards to the validity of use of the Offer in cases of suspected fraud. These terms and conditions are governed in accordance with the laws of England and Wales. The Promoter of this Offer is River Island Clothing Co. Limited, whose registered office is at Chelsea House, Westgate, London W5 1DR, whose company number is 00636095.

2 for £40 on selected women’s loungewear

*2 for £40 on selected women’s loungewear. Offer only available on riverisland.com. Returned items will be refunded at the discounted price paid on production of a valid receipt. Offer cannot be used in conjunction with any other promotions or sale items. Discount does not apply to website delivery charges and will be automatically applied at checkout.

2 for £50 on selected men's bottoms

*2 for £50 on selected men’s bottoms. Offer only available on riverisland.com. Returned items will be refunded at the discounted price paid on production of a valid receipt. Offer cannot be used in conjunction with any other promotions or sale items. Discount does not apply to website delivery charges and will be automatically applied at checkout.

2 for £45 / 3 for £65 on selected men’s sweatshirts and joggers

*2 for £45 / 3 for £65 on selected men’s sweatshirts and joggers. Offer only available on riverisland.com from 00:00 BST 4th August 2019. Returned items will be refunded at the discounted price paid on production of a valid receipt. Offer cannot be used in conjunction with any other promotions or sale items. Discount does not apply to website delivery charges and will be automatically applied at checkout.

2 for £15/ 3 for £22 / 5 for £35 on selected men's t-shirts and vests

*2 for £15 / 3 for £22 /5 for £35 on selected men’s t-shirts and vests. Offer only available on https://www.riverisland.com/men. Returned items will be refunded at the discounted price paid on production of a valid receipt. Offer cannot be used in conjunction with any other promotions or sale items. Discount does not apply to website delivery charges and will be automatically applied at checkout.

2 for £18/ 3 for £26 / 5 for £42 on selected men's t-shirts and vests

*2 for £18 / 3 for £26 /5 for £42 on selected men’s t-shirts and vests. Offer only available on https://www.riverisland.com/men. Returned items will be refunded at the discounted price paid on production of a valid receipt. Offer cannot be used in conjunction with any other promotions or sale items. Discount does not apply to website delivery charges and will be automatically applied at checkout.

2 for £28 on selected men's t-shirts and vests

*2 for £28 on selected men’s t-shirts and vests. Offer only available on https://www.riverisland.com/men. Returned items will be refunded at the discounted price paid on production of a valid receipt. Offer cannot be used in conjunction with any other promotions or sale items. Discount does not apply to website delivery charges and will be automatically applied at checkout.

Take Back Scheme Promotion

Participate in our Take Back Scheme to receive a voucher code for £5 off full price items when you spend a minimum of £40 on items purchased in-store and on our website (www.riverisland.com). The voucher code cannot be used against our charity t-shirts, products in our sale, gift cards and third party products. The voucher code is valid to use once only either online or in-store in England, Scotland and Wales (excluding Jersey and Isle of Man) for 1 month from date of issue. The voucher code will be issued via an email from our partner Re-Skinned. This Take Back Scheme promotion is valid from 04 April 2022 at 00:00 (GMT). For in-store purchases please show your unique voucher code at the till and for online purchases please enter your unique code at the checkout to redeem. Returned items will be refunded at the discounted price paid on production of a valid receipt. The voucher code cannot be redeemed in conjunction with other offers and does not apply to delivery fees. River Island’s decision is final with regards to the validity of use of the voucher code in cases of suspected fraud.

Girl Talk Magazine Promotion

*Readers of Girl Talk Magazine (“the Magazine”) can receive 20% off kidswear when they spend a minimum of £10 on full priced kidswear items from 00:00 on 27th March 2024 until 23:59 on 6th May 2024 (the “Offer”). Readers can redeem the Offer either (1) in any UK River Island store (excluding Republic of Ireland) by showing a copy of the Magazine or (2) by entering the promo code at online checkout. The Offer excludes all menswear, all womenswear, sale, charity items and third-party brands. Offer is subject to availability. Returned items will be refunded at the discounted price paid on production of a valid receipt. The Offer cannot be used in conjunction with any other promotions and cannot be used to purchase gift cards. Discount does not apply to website delivery charges. River Island’s decision is final with regards to the validity of use of the Offer in cases of suspected fraud. These terms and conditions are governed in accordance with the laws of England and Wales. The Promoter of this Offer is River Island Clothing Co. Limited, whose registered office is at Chelsea House, Westgate, London W5 1DR, whose company number is 00636095.

Manchester Arndale 20% off £40 Spend Promotion

Customers have the chance to receive 20% off when you spend a minimum of £40 at the River Island Manchester Arndale store (L3/U3, Withy Grove, Manchester M4 3AQ) on full priced womenswear, kidswear and menswear items from 00:00 on 26th April 2024 until 18:00 on 28th April 2024 (the “Offer”). Customers who are subscribed to marketing will receive an email of the Offer. Customer must show the email with the Offer at till point to the River Island staff when purchasing their items in order to redeem the Offer. The Offer excludes sale, charity items and third-party brands. Offer is subject to availability. Returned items will be refunded at the discounted price paid on production of a valid receipt. The Offer can be used in conjunction with the current River Island Manchester Arndale promotions which includes the (1) gift with purchase, (2) win your wardrobe competition, (3) flowers promotions; and (4) spin the wheel (star and part of the silver prize only - for the silver prize, the cupcake can be redeemed only and the 15% off can be redeemed separately before the 28th April 2024 in Manchester Arndale store only). The Offer cannot be used in conjunction with the following River Island offers; (1) spin the wheel (bronze prize) and (2) scratch card promotion. Offer cannot be used to purchase gift cards. Offer can only be redeemed in the Manchester Arndale store and not online. Discount does not apply to website delivery charges. River Island’s decision is final with regards to the validity of use of the Offer in cases of suspected fraud. These terms and conditions are governed in accordance with the laws of England and Wales. The Promoter of this Offer is River Island Clothing Co. Limited, whose registered office is at Chelsea House, Westgate, London W5 1DR, whose company number is 00636095.

Manchester Arndale Spin the Wheel Promotion

River Island are holding a Spin the Wheel Style Activation outside the River Island Manchester Arndale store (L3/U3, Withy Grove, Manchester M4 3AQ). The Spin the Wheel Style Activation runs from (1) 11:30 until 16:00 (until stocks last) on 25th April 2024; and (2) 12:00 until 16:00 (until stocks last) on 27th April 2024 (the “Event”). To participate in the Event, players must scan the QR code on the A1 easel alongside the Spin the Wheel Style Activation and sign up to the River Island newsletter. Physical proof that the player has signed up to the River Island newsletter must be shown to a member of staff. Each player will then be able to spin the wheel once. Based on the player’s score, players will win a prize dependent on where the arrow lands on the wheel (the “Prize”). The Prize levels include (1) star (a £10 River Island gift voucher that can be redeemed online and in any River Island UK store); (2) silver (a cupcake) and a bounce-back (15% off discount card on £40 spend); and (3) bronze (15% off discount card on a £40 spend). The Prize will be given to the player as soon as they have spun the wheel. The bronze prize has a printed retrievable offer of 15% off on a £40 spend on full-priced menswear, womenswear and kidswear which can be redeemed at till point at the River Island Manchester Arndale store only during Event hours (the “Offer). The Offer excludes sale, charity items and third-party brands. Prizes are awarded on a first come first served basis and cannot be refunded or exchanged. Prizes are limited to one per customer. The Offer can be used in conjunction with only one of the following River Island Manchester Arndale promotions if the customer receives the bronze prize which include the (1) gift with purchase, (2) the flowers promotions, (3) win your wardrobe competition; and (4) 20% off VIP. Prizes are subject to availability. Returned items will be refunded at the discounted price paid on production of a valid receipt. These terms and conditions are governed in accordance with the laws of England and Wales. The Promoter of this Offer is River Island Clothing Co. Limited, whose registered office is at Chelsea House, Westgate, London W5 1DR, whose company number is 00636095.

Manchester Arndale 15% off £40 Spend Promotion

Customers have the chance to receive either a (1) £200 gift card or (2) up to 20% off on full priced womenswear, kidswear and menswear items at the River Island Manchester Arndale store (L3/U3, Withy Grove, Manchester M4 3AQ) from 00:00 on 24th April 2024 until 18:00 on 28th April 2024 (the “Offer”). Customers will receive either a (1) scratch card which is handed out in the Manchester city centre with a 10%, 15% or 20% offer or a £200 gift card (win your wardrobe); or (2) an A5 invite with a 15% off a £40 spend that will be handed out to customers in the Manchester Arndale shopping centre or in-store. The Offer excludes sale, charity items and third-party brands. Customer must show at till point to the River Island staff when purchasing their items, a copy of either (1) the invite flyer or (2) the scratch card with the Offer. Offer is subject to availability. Returned items will be refunded at the discounted price paid on production of a valid receipt. The Offer can be used in conjunction with the current Manchester Arndale's promotions which includes the (1) gift with purchase, (2) flowers promotions; and (3) spin the wheel (star and part of the silver prize only - for the silver prize, the cupcake can be redeemed only within this promotion and the 15% can be redeemed separately before the 28th April 2024 in the Manchester Arndale store only). Offer cannot be used to purchase gift cards. Offer can only be redeemed in the Manchester Arndale store. Discount does not apply to website delivery charges. River Island’s decision is final with regards to the validity of use of the Offer in cases of suspected fraud. These terms and conditions are governed in accordance with the laws of England and Wales. The Promoter of this Offer is River Island Clothing Co. Limited, whose registered office is at Chelsea House, Westgate, London W5 1DR, whose company number is 00636095.

Manchester Arndale Scratchcard Promotion

Customers have the chance to receive either (1) win your wardrobe (a £200 gift card) or (2) 10%, 15%, 20% off £40 spend on full-priced womenswear, menswear and kidswear between 24th April 2024 to 28th April 2024 in the River Island Manchester Arndale store (L3/U3, Withy Grove, Manchester M4 3AQ) (the “Offer”). Customers can collect one scratch card in the Manchester Arndale River Island store during store hours between 24th April 2024 to 28th April 2024. The customer must scratch their card to reveal the Offer that they have won. The customer must physically hand over their scratch card to the cashier at the till to redeem their Offer. The 10%, 15%, and 20% off a £40 spend Offer must be redeemed when purchasing full-priced womenswear, menswear and kidswear items at the Manchester Arndale store between 24th April 2024 to 28th April 2024. The £200 gift card must be claimed in the Manchester Arndale store before store closing hours on 28th April 2024 and can be used on full-priced womenswear, menswear and kidswear items on a later purchase either online or in any UK River Island store up until the gift card expires. Offer is limited to one per customer. The 10%, 15% and 20% off a £40 spend Offer cannot be redeemed online. Offer excludes sale, charity items and third-party brands. Offer is subject to availability and cannot be swapped for an alternative Offer. Returned items will be refunded at the discounted price paid on production of a valid receipt. The Offer can be used in conjunction with the current River Island Manchester Arndale's promotions which includes the (1) gift with purchase, (2) flowers promotions; and (3) spin the wheel (star and part of the silver prize only - for the silver prize, the cupcake can be redeemed only within this promotion and the 15% can be redeemed separately before the 28th April 2024 in the Manchester Arndale store only). The Offer cannot be used in conjunction with any other promotions and cannot be used to purchase gift cards. The Offer is only valid in the Manchester Arndale store. River Island’s decision is final with regards to the validity of use of the Offer in cases of suspected fraud. These terms and conditions are governed in accordance with the laws of England and Wales. The Promoter of this Offer is River Island Clothing Co. Limited, whose registered office is at Chelsea House, Westgate, London W5 1DR, whose company number is 00636095.

Manchester Arndale Bunch of Flowers Promotion

The first 100 people who purchase a minimum of £75 on full-priced menswear, womenswear and kidswear items at the Manchester Arndale River Island store (L3/U3, Withy Grove, Manchester M4 3AQ) have the chance to receive a complimentary bunch of flowers (the “Offer”). At checkout, customers who are within the first 100 customers in the Manchester Arndale store will receive a token at till point when they are paying. Customers must then give the token to the in-store flower cart where they can redeem the Offer. The Offer runs from 10:30 on 25th April 2024 until stocks last on 25th April 2024. Offer is available until stocks last. The Offer is limited to 1 per customer. The Offer excludes all sale, charity items and third-party brands. The Offer only applies to full-priced menswear, womenswear and kidswear items. Offer cannot be redeemed online. The Offer is subject to availability and cannot be exchanged. The Offer can be used in conjunction with the current River Island Manchester Arndale promotions which include the (1) gift with purchase, (2) 15% off £40 spend, (3) spin the wheel, (4) 20% off VIP, (5) scratch card; and (6) wardrobe social competition promotions only. Prizes are subject to availability. Offer cannot be used to purchase gift cards. River Island’s decision is final with regards to the validity of use of the Offer in cases of suspected fraud. These terms and conditions are governed in accordance with the laws of England and Wales. The Promoter of this Offer is River Island Clothing Co. Limited, whose registered office is at Chelsea House, Westgate, London W5 1DR, whose company number is 00636095.

Manchester Arndale Gift with Purchase Promotion

The first 50 people who spend a minimum of £55 on full-priced menswear, womenswear and kidswear items at the opening of the River Island Manchester Arndale store (L3/U3, Withy Grove, Manchester M4 3AQ) have the chance to receive a complimentary gift with their purchase from 11:30 on 25th April 2024 until 23:59 on 28th April 2024 (the “Offer”). The complimentary gift shall include (1) a River Island tote bag; (2) a £10 River Island Gift Card; and (3) a River Island purse or wallet (the “Gifts”). The Gifts and Offer is limited to 1 per customer. The Offer and Gifts are subject to availability and cannot be exchanged. The Offer excludes sale, charity items and third-party brands. Offer can only be redeemed in the River Island Manchester Arndale Store. The complimentary £10 gift voucher listed above must be redeemed on future purchases and cannot be used on the minimum £55 spend to redeem the Offer. The Offer can be used in conjunction with the current River Island Manchester Arndale promotions which include (1) spin the wheel, (2) 15% off £40 spend, (3) the flowers promotions, (4) 20% off VIP, (5) win your wardrobe competition; and (6) scratch card offers only. Prizes are subject to availability. Offer cannot be used to purchase gift cards. River Island’s decision is final with regards to the validity of use of the Offer in cases of suspected fraud. These terms and conditions are governed in accordance with the laws of England and Wales. The Promoter of this Offer is River Island Clothing Co. Limited, whose registered office is at Chelsea House, Westgate, London W5 1DR, whose company number is 00636095.

Competitions

All competition terms and conditions can be read here.

Student Discount

*Students can receive up to 20% off on full priced menswear, womenswear, kidswear, third-party brands and beauty purchased in the participating River Island stores in the United Kingdom and Republic of Ireland (the “Participating Stores”) and online at the River Island website (http://www.riverisland.com and http://www.riverisland.ie/ ) from 22nd April 2024 at 00:00 until 5th May 2024 at 23:59 (the “Offer”). The Offer excludes charity items and sale products. The Offer applies to students who have signed up and have an account with either Student Beans, UNIDAYS, Totum or http://VoucherCodes.co.uk Students (the “Student Discount Platforms”). Students must log into one of their student accounts and enter the unique promotional code generated by one of the Student Discount Platforms at the checkout to redeem the Offer online. Students can also redeem this Offer in store by showing their student ID with a valid photo and expiry date at the till point in any of the Participating Stores in the United Kingdom or Republic of Ireland. The Offer is not available in Jersey stores. This Offer cannot be used in conjunction with any other promotions and cannot be used to purchase gift cards. Offer is subject to availability. Returned items will be refunded at the discounted price and paid on production of a valid receipt. Discount does not apply to website delivery charges. River Island’s decision is final with regards to the validity of use of the Offer in cases of suspected fraud. These terms and conditions are governed in accordance with the laws of England and Wales. The Promoter of this Offer is River Island Clothing Co. Limited, whose registered office is at Chelsea House, Westgate, London W5 1DR, whose company number is 00636095.

Get 15% off with Blue Light Card

*Blue Light Card and Defence Discount Service users can receive 15% off on full priced menswear, womenswear, kidswear, third-party brands and beauty purchased in participating River Island stores in the United Kingdom (the “Participating Stores”) and online at the River Island website (http://www.riverisland.com ) from 22nd April 2024 at 00:00 until 31st December 2024 at 23:59 (the “Offer”). The Offer excludes charity items and sale products. The Offer applies to customers who have signed up and have an account with the Blue Light Card online (Welcome to Blue Light Card ). Blue Light Card and Defence Discount Service users must log into their account and enter the unique promotional code generated by the Blue Light Card website at the checkout to redeem the Offer online. The Offer can also be redeemed in store by eligible customers showing their Blue Light Card and Defence Discount card with a valid photo and expiry date at the till point in any of the Participating Stores in the United Kingdom. The Offer is not available in the Jersey stores. This Offer cannot be used in conjunction with any other promotions and cannot be used to purchase gift cards. Offer is subject to availability. Returned items will be refunded at the discounted price and paid on production of a valid receipt. Discount does not apply to website delivery charges. River Island’s decision is final with regards to the validity of use of the Offer in cases of suspected fraud. These terms and conditions are governed in accordance with the laws of England and Wales. The Promoter of this Offer is River Island Clothing Co. Limited, whose registered office is at Chelsea House, Westgate, London W5 1DR, whose company number is 00636095.